IT Services and Support for Urgent Care Practices
Keep IT Simple specializes in servicing and supporting Urgent Care Practices!
Urgent care centers deal with many day-to day-headaches when it comes to technology. Some days are better than others when it comes to using technology in the practice for the doctor and their staff. Urgent care centers need their practices to operate productively, efficiently, and streamlined while using the latest technology on the market without any and or very little technology interruptions.
The headaches can begin as soon as a patient calls to make a first-time appointment, or when the check-in computer is running slow or not working at all. The website could be inefficient for filling out a patient form and/or difficult to navigate altogether! The office line may be busy when a patient tries to call and make an appointment or ask questions. The patient may even sit on hold anxiously waiting for a long time to speak to a staff member only to get a busy signal or voicemail.
What Kind of IT Issues do Urgent Care Practices Face?
Once a patient enters the practice, other new challenges may arise for the doctor, their staff, and the patient. Problems can arise and range from the check-in and check-out experience for the patient and/or staff member operating the PC behind the counter. The doctor and their staff may have issues with the PC and/or tablet when interacting with the patient to type inpatient chart notes or information regarding the patient in the consult and/or exam rooms. Other issues may arise if the Wi-Fi and/or internet is running slow or is down altogether in the practice. You need your practice operating at peak performance at all times!
Our team provides exceptional IT services and support to urgent care practices that specialize in treating common, non-life-threatening illnesses and injuries so that they can be more successful, productive, and efficient in running their urgent care practices.
Urgent Care IT Specialists
We work with a lot of urgent care centers. We understand the technology that you utilize for treating colds, strep throat, urinary tract infections, burns, bug stings, allergic reactions, and more. Our specialized approach and experience working with so many urgent care centers not only allows us to understand your IT needs, but custom tailor our IT work when it comes to working with the front desk, check-in, checkout, consult rooms, exam rooms, doctors private offices, and other areas of the practice. We work with the technology that integrates your practice management, EHR/EMR software, x-ray equipment, EKG machines, patient education software, many other cutting-edge technologies, and service the IT needs for them.
Over the last 20 years, Keep IT Simple has performed over 1500 successful installations and continuously supports more than 250 medical practices in Alabama and the Southeast providing IT service and support for their computers, servers, and complete IT solutions for medical practices. We have expanded our repertoire and now service the entire US.
IT Support for Urgent Care Practices
No urgent care practice is too big or too small! We work with many sized practices and many sized budgets and will work with you, too, to find the perfect fit for your technology needs while saving your urgent care practice money. Our team works around the clock to ensure that information flows smoothly and securely within your network and have less IT issues.
Our urgent care clients would agree that we have done an excellent job servicing and supporting them. We have excellent references and work very hard to make our customers and their staff happy.
Urgent Care IT Issues? We Can Keep IT Simple.
We offer a Free Comprehensive Technology Evaluation. We will check to see if your practice is safe and secure, HIPAA and HITECH compliant, verify and test your onsite and offsite backups, check antivirus, firewall, anti-malware, and test to make sure your PC’s and Server are running at optimal performance. We do all this free of charge and put together a comprehensive report to go over with you.
Why wait? Save time, money, and keep your administration and practice running seamlessly so you can focus on what is most important: your patients. Contact Keep IT Simple now.